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Changes to fees on 17-April-2024
On 17-April-2024 we will be making some changes to our pricing.
We understand that price increases are not ideal, and we have delayed it as long as possible, but we need to keep up with rising costs. The main factors contributing to our need to increase prices are inflation of products and services that we buy, and the continuing high cost of utilities which we expected to come back down. We need to provide patients with a warm and comfortable environment for their treatments and, to do this, we need to adjust our prices accordingly.
As of 17-April-2024 our fee structure will change to:
In clinic Osteopathic consultation and treatment £78 (from £72)
Follow up treatments £54 (from £50)
Online osteopathic consultation/ treatment £33 (from £30)
Missed appointments and late cancellations £38 (from £35)
This calculator shows how our fees are in line with inflation. In 2008, the cost of a treatment was £35.
Changes to fees on 01-April-2023
On 01-April 2023 we will be making some changes to our pricing.
We last updated our fees on 01-May-2021, and have delayed increases to our fees as much as possible.
We understand that price increases are not ideal, but we need to keep up with rising costs. One of the main factors contributing to our need to increase prices is the rising cost of utilities. We need to provide patients with a warm and comfortable environment for their treatments and, to do this, we need to adjust our prices accordingly.
As of 01-April-2023 our fee structure will change to:
In clinic Osteopathic consultation and treatment £72 (from £67)
Follow up treatments £50 (from £47)
Online osteopathic consultation/ treatment £30 (from £25)
Missed appointments and late cancellations £35 (from £30)
Mask wearing no longer required
The English and Welsh governments have now removed the requirement for face masks in healthcare settings unless there is a known COVID infection or exposure to bodily fluids.
Changes from 19th July 2021
While rules are relaxed elsewhere, masks are still mandatory in healthcare settings.
Changes to fees
We last updated our fees before the pandemic on 01-March-2020, and have delayed increases to our fees as much as possible during the pandemic. This is our new tariff.
Open with existing measures in place during Tier 5 lockdown
We are still open in our new normal procedures in place. All face-to-face appointments will go ahead as planned.
Updated Infection Prevention and Control Procedures issued and actioned
About the updated PHE guidance we have actioned.
We welcome Jimmy Sayle to the clinic
Jimmy is an experienced Norwich osteopath, having spent the last 18 years working in a small practice near the city centre. He now joins us as our new associate osteopath.
From 6th July no triage for continuing treatment
In line with opening up of other sectors we are simplifying access to treatment for returning patients.
Routine face to face appointments available now
On Tuesday 19th May the Institute for Osteopathy issued new guidelines for the opening up of osteopathic services to non-urgent patients. Now, access to treatment is based on your care needs, while taking in to account your treatment preferences and your risk of Covid-19
Online videolink appointments and some face-to-face appointments available from Monday 27th April
This change will support the ongoing effort to continue to provide essential patient care and reduce the demand to GP services and secondary care.
Online videolink appointments available now
The purpose of the teleappointment system is to triage patients. This means that we will do one of the following:
offer some online treatment in the form of advice, exercise prescription and self-management,
offer a face to face appointment to either aid further diagnosis or provide osteopathic treatment to urgent patients with severe pain,
refer you onwards to your GP/walk in clinic/A&E.
All appointments suspended due to Corona Virus
We understand that lots of our patients are in pain and can only apologise for the interruption of our services.
In the meantime phones will be answered, so please do get in touch on 01603 504508 or at rebecca@norwichosteopathicclinic.co.uk if you need any further information or advice.
Update: COVID-19 information for our patients 24-03-2020
As of the Prime Minister’s address at 8.30pm on 23rd March 2020 we are pending absolute clarification from our regulator the General Osteopathic Council and the Institute of Osteopathy as to whether, or not, we should fully close, or if we should remain open to some specific patient groups (eg keyworkers, or some patients in acute pain).
Update: COVID-19 information for our patients 21-03-2020
The health and wellbeing of our patients and that of the wider community is our primary concern. We are committed to reduce transmission, protect the NHS, and ultimately save lives.
We have already put in place all appropriate measures as detailed in "COVID-19 Guidance for infection prevention and control in healthcare settings infection”, and will continue to monitor and follow advice from the Government, Public Health England, and the General Osteopathic Council.
COVID-19 information for our patients 14-Mar-2020
The health and wellbeing of our patients and that of the wider community is our primary concern.
We are committed to support the strategy of flattening the epidemic's curve by slowing transmission, and will continue to monitor and follow advice from the Government and Public Health England.
Therefore we are still open and taking bookings as normal with the following measures in place:
Planned road closures and traffic management 2019
There are some improvements to cyclepaths planned in from July to October which may affect your route to the clinic.
We welcome Osteopath Sam Lidgley to the clinic
We are so pleased to welcome Sam Lidgley to the clinic. He brings a wealth of experience gained in both NHS and private practices.
He will be available on Tuesdays, Thursdays and Saturdays. Rebecca is discontinuing on Saturdays, and so if you usually see Rebecca on Saturday you will find that Sam will offer excellent continuing care.
For more information about Sam please see here.
Clinic wins WhatClinic? Award in 2017, for second year running.
Norwich Osteopathic Clinic has been recognised with back-to-back awards for excellent customer service by healthcare search engine WhatClinic.com. This was based on independent patient feedback over a twelve month period.