We are dedicated to providing you with the highest quality of care. To improve the efficiency and accuracy of your consultations our practitioners may use Heidi Health AI Scribe during your appointment.
During your appointment conversations are transcribed simultaneously while they happen - no audio recordings are ever stored. At the end of your appointment Heidi AI uses the transcript and Norwich Osteopathic Clinic’s note template to report the relevant information in to a clinical record. Any information captured by Heidi Health is reviewed and approved by your Consultant before being saved in your Electronic Health Record in Cliniko with your other notes.
We think that patients embrace because it allows practitioners to focus on actively listening to your concerns and providing personalised care, rather than spending time manually documenting notes. Practitioners embrace it because it accurately documents what was discussed including any advice or information given during the hands on treatment (which cannot be typed as it happens).
Here is some more information…
You can click here to visit their website and learn more about this innovative tool. For more detailed information relating to their security measures and GDPR compliance please read here.