Norwich Osteopathic Clinic has been recognised with an award for excellent customer service by healthcare search engine WhatClinic.com, based on feedback by customers over a twelve month period.
The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
Rebecca Thorby today said; “We are delighted to be recognised for our commitment to customer service. It is something we focus on in everything we do and to receive such positive feedback from our patients is great. I would like to thank both our practitioners and our practice manager, Ayshea, as well as all the patients who voted for us. Thanks you.”
WhatClinic.com CEO Caelen King congratulated Norwich Osteopathic Clinic and said “This is the 7th year we have run these awards. Every year, the standard goes up and up - and I’m delighted to recognise those clinics that are putting the needs of the patient first, every single day. It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.”